It is strictly prohibited for customers of Provalue to send spam via the Provalue network or to use the services for illegal activities such as phishing, fraud, hacking, or other forms of abuse.

We encourage you to report any misuse of our network immediately. This can be done by sending a complaint to abuse@provalue.nl. We will carefully investigate the report and take appropriate actions if necessary.

For reporting spam, we have the following rules:

• Please include the full email headers. This can be done by composing a new message and dragging the spam email into it as an attachment.
• The email must not be older than 30 days.

Please note that, due to privacy reasons, we may not always be able to share details about the actions taken. In some cases, the investigation may take more time due to further analysis. However, every report is treated seriously.